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Problem sending emails with attachment

  • 4 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: WheeWhilly

WheeWhilly
WheeWhilly
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Just recently, I get this message that blocks my sending emails with attachment. Why? or how can I fix this. I have spoken to Shaw Cable and they suggested contacting Thunderbird.....

Sending of the message failed.

The message could not be sent using Outgoing server (SMTP) mail.shaw.ca for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again.

Just recently, I get this message that blocks my sending emails with attachment. Why? or how can I fix this. I have spoken to Shaw Cable and they suggested contacting Thunderbird..... Sending of the message failed. The message could not be sent using Outgoing server (SMTP) mail.shaw.ca for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again.

選ばれた解決策

Tools/Account Settings, Outgoing Server (SMTP) at the bottom of the left pane.

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すべての返信 (4)

sfhowes
sfhowes
  • Top 10 Contributor
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What are your settings? They should be: mail.shaw.ca on 587, STARTTLS, authentication = normal password, User Name = part of address before @.

Use a 'strong' password.

WheeWhilly
WheeWhilly 質問者
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Not too computer savvy. So, how do I bring up 

mail.shaw.ca on 587, STARTTLS,

? Thanks in advance

sfhowes
sfhowes
  • Top 10 Contributor
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選ばれた解決策

Tools/Account Settings, Outgoing Server (SMTP) at the bottom of the left pane.

WheeWhilly
WheeWhilly 質問者
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Thank-you my friend. Seems to have solved the problem