Please turn off your Caps Lock. In text talk, this is shouting.

If you are having a problem or question about Firefox, just post it here.

FRED IF YOU HAVE NOTHING CONSTRUCTIVE TO SAY SHUTUP. I HAVE EYESIGHT PROBLEMS SO SHUT IT

There is no excuse for poor manners. Good day.

hi, insulting other users in this forum (generally volunteers who offer to help in their free time) will not be tolerated - please refer to our Mozilla Support rules and guidelines.

Hi, Robyn.

What happens when you try to login? Do you get an error message?

HI THANK YOU FOR ASKING IT KEEPS SAYING Logon Need help? Need help? Warning !! Please correct the following errors:

   The system has logged you off. Please logon again to access the requested page.

IT WAS WORKING GREAT UNTIL ABOUT 6 WEEKS AGO MOZILLA HAS BEEN UPDATING SO MUCH I THINK THERE IS SOMETHING WRONG IN DOING THAT.

AGAIN THANK YOU

Okay. I went to https://www.twc.texas.gov/ and didn’t see an option to login. Have you tried to login? What happens?

I also noticed a phone number for assistance. 800 - 628 - 5115

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

• make sure your extensions and filters are updated to the latest version
• https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.

• https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
• https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

• hold down the Shift key and left-click the Reload button
• press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
• press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

• Options/Preferences -> Privacy & Security
  Cookies and Site Data: "Manage Data"

"Clear the Cache":

• Options/Preferences -> Privacy & Security
  Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

• switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
• do NOT click the "Refresh Firefox" button on the Safe Mode start window

• https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
• https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

• https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
• https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track

THANK YOU ALL THAT HELPED WITH MY PROBLEM THE LAST ONE WORKED LIKE A CHARM HAVE A BLESSED DAY