We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Can't install FIREFOX application

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: ARMAN KHAN

more options

Firefox stopped working on MacBook pro running OS 10.13.6. I deleted the app and tried to download a new one, the icon is crossed out and a prompt saying the app may be damaged or incomplete. Nothing had been changed on my system when this happened.

Firefox stopped working on MacBook pro running OS 10.13.6. I deleted the app and tried to download a new one, the icon is crossed out and a prompt saying the app may be damaged or incomplete. Nothing had been changed on my system when this happened.

すべての返信 (1)

more options

hello rick,

Clear all cookies, site data and cache

  • Click the ≡ menu button top right . and select Options.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data… button. The Clear Data dialog will appear. ...
  • Click Clear.

To start Firefox in Safe Mode:

  • Click the menu button. , click Help and select Restart with Add-ons Disabled
      Firefox will start up with the Firefox Safe Mode dialog. ...
  • When the Firefox Safe Mode window appears, click the Start in Safe Mode button.

UPDATE FIREFOX

  • Click the ≡ menu button top right . and select Help
  • Click About firefox

Automatically update your browser

'NOTE: Restart firefox and computer

tell me its help.

thank you!