Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crash not submitted

  • 4 件の返信
  • 1 人がこの問題に困っています
  • 17 回表示
  • 最後の返信者: FredMcD

more options

Firefox crashed and displayed the crash dialog.

There the "submit" option was selected (it is selected by default, it seems) and I clicked QUIT. Then it showed "submitting report..." and then closed after a few seconds.

Then I restarted Firefox and opened about:crashes.

There the recent crash was listed under "Unsubmitted Crash Reports".

So it seems either:

- it was not submitted (bug in the crash submit dialog, it said it is submitting but failed)
- or it was submittted (bug in about:crashes, where it claims it wasn't)

I submitted the crash manually , see ID bp-7a2c87cc-4834-4f85-8858-b3ec00200520

Firefox crashed and displayed the crash dialog. There the "submit" option was selected (it is selected by default, it seems) and I clicked QUIT. Then it showed "submitting report..." and then closed after a few seconds. Then I restarted Firefox and opened about:crashes. There the recent crash was listed under "Unsubmitted Crash Reports". So it seems either: - it was not submitted (bug in the crash submit dialog, it said it is submitting but failed) - or it was submittted (bug in about:crashes, where it claims it wasn't) I submitted the crash manually , see ID bp-7a2c87cc-4834-4f85-8858-b3ec00200520

すべての返信 (4)

more options

Sometimes that happens.

bp-7a2c87cc-4834-4f85-8858-b3ec00200520 Signature: memset_repmovs | sftk_DestroyObject

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

more options

I noticed the browser was open for 5 days. What were you doing when the crash happened?
surfing, watching a clip, reading an article . . . .

more options

FredMcD said

I noticed the browser was open for 5 days. What were you doing when the crash happened?
surfing, watching a clip, reading an article . . . .

I was using other programs. I just noticed the crash dialog. Not sure what was happening in Firefox.

more options

Some have reported crashes when the browser is left open when not in use.
If you get another crash, please post it here.