Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Filesystem explorer crashes Firefox

  • 4 件の返信
  • 1 人がこの問題に困っています
  • 11 回表示
  • 最後の返信者: alsabak

more options

Every action involving opening the file-browsing window, like downloading or uploading files, causes Firefox to crash. It doesn't happen when I try browsing my filesystem by typing "file://path/to/file" in the url window, but this doesn't let me download or upload anything. Restarting without plugins didn't do anything, the problem was still present.

I'm working on an up-to-date version of Arch Linux, but I'm not certain the issue isn't with my system. If anyone knows ANYTHING that could be causing this problem, please let me know how to check for it.

The problem started when I updated from Firefox 68 to Firefox 74.

Every action involving opening the file-browsing window, like downloading or uploading files, causes Firefox to crash. It doesn't happen when I try browsing my filesystem by typing "file://path/to/file" in the url window, but this doesn't let me download or upload anything. Restarting without plugins didn't do anything, the problem was still present. I'm working on an up-to-date version of Arch Linux, but I'm not certain the issue isn't with my system. If anyone knows ANYTHING that could be causing this problem, please let me know how to check for it. The problem started when I updated from Firefox 68 to Firefox 74.

すべての返信 (4)

more options

Clarification: When downloading a window pops up allowing me to chose between opening with the default app (I can change that and browse installed apps) or saving the file. If I choose to save it the crash occurs. When uploading simply clicking the "Browse" button crashes Firefox.

more options

another user questioning about the same problem.. can you please refer this. https://bugzilla.mozilla.org/show_bug.cgi?id=1245434#c10

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> Troubleshooting Information" (about:support) page.

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

more options

Here are some crash report IDs that I submitted:

  • bp-e4eaf722-7274-4c97-89b0-2b9a50200422
  • bp-ce7cc18f-d83f-4871-9072-d7b080200422
  • bp-ab95b974-e3bc-4f26-afc4-c31600200422
  • bp-040f7f51-42f4-4c15-8c8e-2d9710200422

As of the post Aki_66 linked to, the solution there seems windows-specific, or I don't understand it. If it's not, could you explain it to me better? As I understand it it bases on turning off "Expand to current folder", whatever that is, in windows file explorer.

As of the "Firefox crashes" page, I already tried reinstalling, starting in safe mode and downgrading, and got down to submitting reports and asking on the forum.

この投稿は alsabak により に変更されました