Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Accidently deleted my password; cannot receive or send emails. Please help! Thank you!

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: FredMcD

more options

1/10/20, could not send or receive emails. I followed the instructions in the article "Ability to Receive mail , suddenly stop; was working before." I accidentally deleted my password and information from the security/ save password, page.

I've enclosed a print screen of the errors received from Thunderbird.

I'm currently using my gmail account to receive messages. ([email protected]) however tanya@htfinancialservices is my business email address.

Thank you in advancefor all of your assistance in advance.

Tanya Hart

1/10/20, could not send or receive emails. I followed the instructions in the article "Ability to Receive mail , suddenly stop; was working before." I accidentally deleted my password and information from the security/ save password, page. I've enclosed a print screen of the errors received from Thunderbird. I'm currently using my gmail account to receive messages. ([email protected]) however tanya@htfinancialservices is my business email address. Thank you in advancefor all of your assistance in advance. Tanya Hart
添付されたスクリーンショット

すべての返信 (3)

more options

Thunderbird and Firefox store their passwords separately. Copy the password from one to the other.


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

more options

I cannot send or receive emails.

When I open Thunderbird I'm prompt to type in password however I accidentally deleted my password from the security page under options. Thunderbird will not authenticate the new password

The error message sts " Cannot Authenticate Password.

I would like to delete the account from Thunderbird and re-enter, can you advise, how to delete an reenter the account.

Thank you

more options

You can't change to a new password without the current password.

Does Firefox have the password?