We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

How do I restored Local Folders that disappeared after a Firefox upgrade?

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Treyanas

more options

All my Local Folders disappeared when I updated (or installed a new version of) Thunderbird today. In fact, both of my active email accounts disappeared, too. I've restored one email account but can't figure out how to restore the Local Folders.

All my Local Folders disappeared when I updated (or installed a new version of) Thunderbird today. In fact, both of my active email accounts disappeared, too. I've restored one email account but can't figure out how to restore the Local Folders.

選ばれた解決策

Help menu > troubleshooting information. Select About profiles at the bottom of the General information

In all probability you will have two profiles showing, change to the other and make it Default.

この回答をすべて読む 👍 1

すべての返信 (2)

more options

選ばれた解決策

Help menu > troubleshooting information. Select About profiles at the bottom of the General information

In all probability you will have two profiles showing, change to the other and make it Default.

more options

Hi, Matt,

I tried this solution. As you said, there were two profiles but both were essentially empty. That is, when set as default, didn't result in my local folder structure re-appearing. In desperation, I used Windows Restore to revert to a few-days-old registry and that worked (though I think I'm back to the old version of Thunderbird).

In any event, I appreciate you're taking the time to answer. Thanks. Scott