Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Why can't I access You Tube since 6-21-2019. I received this message. Error code: SEC_ERROR_UNKNOWN_ISSUER View Certificate

  • 7 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

more options

Why can't I access You Tube since 6-21-2019. I received this message. Error code: SEC_ERROR_UNKNOWN_ISSUER View Certificate. Before 6-21-2019, access to YOU TUBE had no problems at all.

Why can't I access You Tube since 6-21-2019. I received this message. Error code: SEC_ERROR_UNKNOWN_ISSUER View Certificate. Before 6-21-2019, access to YOU TUBE had no problems at all.

すべての返信 (7)

more options

Hi ru2569, if the website is well run, this message usually indicates that you are connecting to the site indirectly, through an intermediary.

To get more information, could you click that View Certificate button and see whether Firefox shows a certificate similar to the attached -- a certificate for *.google.com that also covers numerous other Google properties.

If you want to share the certificate you see, there is a way to do that. Click the SEC_ERROR_UNKNOWN_ISSUER error code to open a panel showing an encoded version of the certificate you could copy/paste into a reply here.

more options

I followed you suggestion:

https://www.youtube.com/ Peer’s Certificate issuer is not recognized. HTTP Strict Transport Security: true HTTP Public Key Pinning: true Certificate chain: -----BEGIN CERTIFICATE----- MIIHXDCCBkSgAwIBAgIQUYCCEoCid6mn7dcWVOcEADANBgkqhkiG9w0BAQsFADBv MQswCQYDVQQGEwJVUzELMAkGA1UECBMCQ0ExEjAQBgNVBAcTCUZhaXJmaWVsZDEM MAoGA1UEChMDQVRUMQwwCgYDVQQLEwNDU08xIzAhBgNVBAMTGmNhZmZzc2x2MDEu cHN0LmNzby5hdHQuY29tMB4XDTE5MDYxMTEyNDE1NloXDTE5MDkwMzEyMjEwMFow ZjELMAkGA1UEBhMCVVMxEzARBgNVBAgMCkNhbGlmb3JuaWExFjAUBgNVBAcMDU1v dW50YWluIFZpZXcxEzARBgNVBAoMCkdvb2dsZSBMTEMxFTATBgNVBAMMDCouZ29v Z2xlLmNvbTBZMBMGByqGSM49AgEGCCqGSM49AwEHA0IABCSIIYgOLtHYbV9oiQOq Pl3MXH0TY35tTAcu73beEfDqCArd8tx15HxzbtMD5CLiiy4gWn/mHnYxWelYc1Pm vnajggTGMIIEwjCCBGoGA1UdEQSCBGEwggRdggwqLmdvb2dsZS5jb22CDSouYW5k cm9pZC5jb22CFiouYXBwZW5naW5lLmdvb2dsZS5jb22CEiouY2xvdWQuZ29vZ2xl LmNvbYIYKi5jcm93ZHNvdXJjZS5nb29nbGUuY29tggYqLmcuY2+CDiouZ2NwLmd2 dDIuY29tghEqLmdjcGNkbi5ndnQxLmNvbYIKKi5nZ3BodC5jboIWKi5nb29nbGUt YW5hbHl0aWNzLmNvbYILKi5nb29nbGUuY2GCCyouZ29vZ2xlLmNsgg4qLmdvb2ds ZS5jby5pboIOKi5nb29nbGUuY28uanCCDiouZ29vZ2xlLmNvLnVrgg8qLmdvb2ds ZS5jb20uYXKCDyouZ29vZ2xlLmNvbS5hdYIPKi5nb29nbGUuY29tLmJygg8qLmdv b2dsZS5jb20uY2+CDyouZ29vZ2xlLmNvbS5teIIPKi5nb29nbGUuY29tLnRygg8q Lmdvb2dsZS5jb20udm6CCyouZ29vZ2xlLmRlggsqLmdvb2dsZS5lc4ILKi5nb29n bGUuZnKCCyouZ29vZ2xlLmh1ggsqLmdvb2dsZS5pdIILKi5nb29nbGUubmyCCyou Z29vZ2xlLnBsggsqLmdvb2dsZS5wdIISKi5nb29nbGVhZGFwaXMuY29tgg8qLmdv b2dsZWFwaXMuY26CESouZ29vZ2xlY25hcHBzLmNughQqLmdvb2dsZWNvbW1lcmNl LmNvbYIRKi5nb29nbGV2aWRlby5jb22CDCouZ3N0YXRpYy5jboINKi5nc3RhdGlj LmNvbYISKi5nc3RhdGljY25hcHBzLmNuggoqLmd2dDEuY29tggoqLmd2dDIuY29t ghQqLm1ldHJpYy5nc3RhdGljLmNvbYIMKi51cmNoaW4uY29tghAqLnVybC5nb29n bGUuY29tghYqLnlvdXR1YmUtbm9jb29raWUuY29tgg0qLnlvdXR1YmUuY29tghYq LnlvdXR1YmVlZHVjYXRpb24uY29tghEqLnlvdXR1YmVraWRzLmNvbYIHKi55dC5i ZYILKi55dGltZy5jb22CGmFuZHJvaWQuY2xpZW50cy5nb29nbGUuY29tggthbmRy b2lkLmNvbYIbZGV2ZWxvcGVyLmFuZHJvaWQuZ29vZ2xlLmNughxkZXZlbG9wZXJz LmFuZHJvaWQuZ29vZ2xlLmNuggRnLmNvgghnZ3BodC5jboIGZ29vLmdsghRnb29n bGUtYW5hbHl0aWNzLmNvbYIKZ29vZ2xlLmNvbYIPZ29vZ2xlY25hcHBzLmNughJn b29nbGVjb21tZXJjZS5jb22CGHNvdXJjZS5hbmRyb2lkLmdvb2dsZS5jboIKdXJj aGluLmNvbYIKd3d3Lmdvby5nbIIIeW91dHUuYmWCC3lvdXR1YmUuY29tghR5b3V0 dWJlZWR1Y2F0aW9uLmNvbYIPeW91dHViZWtpZHMuY29tggV5dC5iZTAMBgNVHRMB Af8EAjAAMA4GA1UdDwEB/wQEAwIHgDATBgNVHSUEDDAKBggrBgEFBQcDATAfBgNV HSMEGDAWgBRTilgonsy/jeh+hwfxkdW8JKCszjANBgkqhkiG9w0BAQsFAAOCAQEA mFyH+j49jsoE82VVCAL4wacKd45AL6S/AICTkJfkvwYWWYVUhfSiKEIfZbcfGfk6 C8omGdPwqbmHP4KUb98cEOyovgJv1f0stYuhrwlMWJsI3KGB8yqjGL/mmmornBFy iPQ8/Q/SAX+BgemN1oPCE9e2gG8OjGwlNpUuOwHVWhL/2XcHYjNv1mR1L8hQNAFp XkbJf6hr4PV7PFkRCWXpsQfKPIKR4NUV13I9K+qI2hw3eh+n2/iOsaX4wBGR6ugv jQZlDGRxce08MtcyE26RIY9TBYNMzcEsoJreex0O1aJx9XGXZhz2HQreZ4C9kk6J dGatomlrBA5yadE8sETnLg== -----END CERTIFICATE----- -----BEGIN CERTIFICATE----- MIIEZzCCA0+gAwIBAgIKYQOfmAAAAAAACTANBgkqhkiG9w0BAQUFADBQMQswCQYD VQQGEwJVUzEMMAoGA1UEChMDQVRUMQwwCgYDVQQLEwNDU08xJTAjBgNVBAMTHEFU VCBCbHVlQ29hdCBJbnRlcm1lZGlhdGUgQ0EwHhcNMTgxMjA0MTI1NTEyWhcNMjAx MjA0MTMwNTEyWjBvMQswCQYDVQQGEwJVUzELMAkGA1UECBMCQ0ExEjAQBgNVBAcT CUZhaXJmaWVsZDEMMAoGA1UEChMDQVRUMQwwCgYDVQQLEwNDU08xIzAhBgNVBAMT GmNhZmZzc2x2MDEucHN0LmNzby5hdHQuY29tMIIBIjANBgkqhkiG9w0BAQEFAAOC AQ8AMIIBCgKCAQEAq4D3enTMVh5OR3mjX8801sP4UqZCfZjBeuRbySj4waRZoDsp k1yHTp4ElHMDtw3ln9hAREqt5QLddxVlSgPoCWDNMnNLYcSEVfw2Et2oh4fQmCEb MlygEEscg+8QU0RAD6kj8Eb2OJZse/LRorUCHFDXV5EgEFuPQ1D3BWfYXBko65Dv xH/Wh3xL6sJjpwEgUA81Im7qNHkZ6U5iutI3SnH3Znhp9OMSKYCRL1ET1hk+bcqS hFBJtGcZUKIlEKqc6daCV2Cpb63szUdvpP75rxMclAMS/TDTa8ifKp2U51hwVrp+ Py+1SQY/VdLhS4Ui43k4cx0t3fTIvwMEZBOyjwIDAQABo4IBIjCCAR4wDwYDVR0T AQH/BAUwAwEB/zALBgNVHQ8EBAMCAYYwHQYDVR0OBBYEFFOKWCiezL+N6H6HB/GR 1bwkoKzOMB8GA1UdIwQYMBaAFKXY+A/0wF/l1Um0WMDnoLzpGAe5MEQGA1UdHwQ9 MDswOaA3oDWGM2h0dHA6Ly91dmVyc2VtZWRpYS5jc28uYXR0LmNvbS9jcmwvYXR0 X2JsdWVjb2F0LmNybDBPBggrBgEFBQcBAQRDMEEwPwYIKwYBBQUHMAKGM2h0dHA6 Ly91dmVyc2VtZWRpYS5jc28uYXR0LmNvbS9haWEvYXR0X2JsdWVjb2F0LmNydDAn BgNVHSUEIDAeBggrBgEFBQcDAQYIKwYBBQUHAwIGCCsGAQUFBwMEMA0GCSqGSIb3 DQEBBQUAA4IBAQB3EBZgg5kqNvzrU1UCVOUNOUB+9S0bCoUOsLKC1tbjBEYSzPgc uUgDHkxCxw6l0DpLnk1EjpED1rKuWFgM/gsus//RGNG3e8Y0w+01x0+FdJZ34OPD q1UpOvUK0knZbbWY+25HNC+G6PDFuaYQXKYPBcn1fyI0rd2MonoPZS9XuWh7QtP1 CjW7+i5OiibmdcPtH8Tt1aNB2rYcr9htA8B+TCfnaJjJ2lUGNALjc01iyUHN9vrg nlefZeD+dcQNCDvY6oAVdS1GYx2zjjx7RtKfUUfmPr33l1NImV7MC2weE4dJo8P+ EyPxTQyvW1d4z4omObck+fxr8v5zkamP5866 -----END CERTIFICATE----- -----BEGIN CERTIFICATE----- MIIEWTCCA0GgAwIBAgIKYQPheAAAAAAACDANBgkqhkiG9w0BAQUFADBTMQswCQYD VQQGEwJVUzEMMAoGA1UEChMDQVRUMQwwCgYDVQQLEwNDU08xKDAmBgNVBAMTH0FU VCBFbnRlcnByaXNlIEludGVybmFsIFJvb3QgQ0EwHhcNMTUwODI0MTMxNjMxWhcN MjUwODI0MTMyNjMxWjBQMQswCQYDVQQGEwJVUzEMMAoGA1UEChMDQVRUMQwwCgYD VQQLEwNDU08xJTAjBgNVBAMTHEFUVCBCbHVlQ29hdCBJbnRlcm1lZGlhdGUgQ0Ew ggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQDP4XstFgdy9KVIuGFQQS/V Z46O+8dTss/CyktOhiKian8t/vu7l23BRkYw7SPy0aQqDCTdov2ZgXam1jhJJRzZ Ov/AEjCzR6unhmBquY3t1D92srT6ngaMMTpyxvOcqiH9rmNA2Pu4t4Q8y9Z7hwaG ilgSOFY2pEhKpEvO/AjDOLXxLuwhG28KPfSG8SNX6KsTZPGb/mRjsyigHtfvPCzB zLadDycXwEOK4VxhikIX/4mUkBIFt/V6J2gcaU9BZYGrt1DSpp0iVlx8EUzNLWzn k9H0CPJ3O7U7aUeQmyPm93JVsZA5bzKyDAHdYnCUWc9Ej2GRuwScJK8Ndeyaodyv AgMBAAGjggEwMIIBLDAQBgkrBgEEAYI3FQEEAwIBADAdBgNVHQ4EFgQUpdj4D/TA X+XVSbRYwOegvOkYB7kwGQYJKwYBBAGCNxQCBAweCgBTAHUAYgBDAEEwCwYDVR0P BAQDAgGGMA8GA1UdEwEB/wQFMAMBAf8wHwYDVR0jBBgwFoAUmR6NKBy3Svo+Cugg qAqbpNsAbOUwSQYDVR0fBEIwQDA+oDygOoY4aHR0cDovL3V2ZXJzZW1lZGlhLmNz by5hdHQuY29tL2NybC9hdHRfaW50ZXJuYWxfcm9vdC5jcmwwVAYIKwYBBQUHAQEE SDBGMEQGCCsGAQUFBzAChjhodHRwOi8vdXZlcnNlbWVkaWEuY3NvLmF0dC5jb20v YWlhL2F0dF9pbnRlcm5hbF9yb290LmNydDANBgkqhkiG9w0BAQUFAAOCAQEAIz9e Xgf3Evx24J+fBkAvx2ACo1dG4NjSZ1ve+nO2hDyWCj/scycOaRKz3xrAIKEjwhL7 TjMUSM5Z5HLxAyS1YI+VxgcK6irelGhyBg2sZ06FxozTzG/7nVp6kDJZMBSqHH9s Bee/4oT39CV/g6P4ge9bQ7lWhIrw54z5O2DhxuAD91Aiwzwk6TMPFWkDFHPIFJ7Q TaYpNjV/9p/PfoUgaL6286GijoAGBNYILSeKF+oFLyuo9lEbrJo0MFBe6cusfoGa mSfOLxoQcN4I7cYf3KAP4BgkIXaQwqsEbHgj5Pv5FvNrrCr7js68YbycDRII3heZ wMXotodU9V/6C6nO7w== -----END CERTIFICATE-----

more options

Hi ru2569, thank you for the certs. On the first certificate, the issuer is strange:

Name: caffsslv01.pst.cso.att.com Organization: ATT

Hmm, why is AT&T in there??

When I check the next certificate up the chain, its issuer is:

ATT BlueCoat Intermediate CA

I think Blue Coat is a filtering technology/service owned by Symantec which may be integrated into some AT&T services.

If you are using an AT&T network connection, it's possible the service is trying to replace the genuine YouTube page with a message of some kind, but Firefox can't show the message due to a gap in the certificate chain.

How does YouTube work in other browser(s) on your system?

more options

I can access YOUTUBE with no problem using Chrome or Internet Explorer.

more options

The last certificate shows:

  • Subject C=US, O=ATT, OU=CSO, CN=ATT BlueCoat Intermediate CA
  • Issuer C=US, O=ATT, OU=CSO, CN=ATT Enterprise Internal Root CA

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

more options

You can set this pref to true on the about:config page to import root certificate(s) from the Windows certificate store.

  • security.enterprise_roots.enabled = true
more options