Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I have received 600 of the same email and they keep coming. I have already deleted the email which was in my webmail only once.

  • 4 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: LMRight

more options

This morning I found 600+ emails, all the same one, in my Mozilla Thunderbird email. My emails filter down from Webmail. In Webmail, the email was only there 1 time. Help! I can't not use my Mozilla Thunderbird with all of these emails and they keep coming. I have deleted most already.

This morning I found 600+ emails, all the same one, in my Mozilla Thunderbird email. My emails filter down from Webmail. In Webmail, the email was only there 1 time. Help! I can't not use my Mozilla Thunderbird with all of these emails and they keep coming. I have deleted most already.

選ばれた解決策

We ran anti virus per Webmail tech and it seemed to have worked. Thanks!

この回答をすべて読む 👍 0

すべての返信 (4)

more options

Maybe you have a log jam on the server. I'm presuming this is for a POP mail account.

Logon to webmail account via a browser and empty the 'Spam' folder. In Thunderbird click on 'Get Messages'

If issue is still occuring: Logon to webmail account via a browser and look in 'Inbox' read and delete the oldest but not downloaded email. In Thunderbird click on 'Get Messages'

Report back on results.

more options

Neither has worked. Is there someone I can talk to? It's my husband's work email and he can't work in so working directly from webmail. But he needs info on Mozilla Thunderbird. Should he download another one and if so, would that delete his current info because we can not lose that. Please advise. Thanks.

more options

Turn off the email scanner in your anti virus program. Download the mail again and restart the email scanner.

It might also be time to reconsider using windows versions other than 10.

more options

選ばれた解決策

We ran anti virus per Webmail tech and it seemed to have worked. Thanks!