Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes laptop when i add a webpage to favourites?

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Shadow110

more options

When I favorite a webpage 9 times out of 10 Firefox will crash and cause my laptop to stop working, to fix this I have to do a hard reboot (holding the power button) every time, once the laptop has restarted the webpage sometimes doesn't save so i have to repeat the above steps as it sometimes crashes multiple times in a row. This doesn't happen on any other web browser and has only started doing this since the latest Firefox update, can someone explain whats happening?

When I favorite a webpage 9 times out of 10 Firefox will crash and cause my laptop to stop working, to fix this I have to do a hard reboot (holding the power button) every time, once the laptop has restarted the webpage sometimes doesn't save so i have to repeat the above steps as it sometimes crashes multiple times in a row. This doesn't happen on any other web browser and has only started doing this since the latest Firefox update, can someone explain whats happening?

すべての返信 (1)

more options

Hi, Please : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST