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Why can't I play a purchased video on Amazon?

  • 1 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Shadow110

JamesGrantGoldin
JamesGrantGoldin
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I keep getting this response: A later version of Mozilla Firefox is required for Amazon Video. To update, click the menu button (three horizontal stripes) on the web browser toolbar, click About Firefox, and then click Restart to update Firefox.

When I click on About Firefox I'm told that I'm up to date - no restart is available,

I keep getting this response: A later version of Mozilla Firefox is required for Amazon Video. To update, click the menu button (three horizontal stripes) on the web browser toolbar, click About Firefox, and then click Restart to update Firefox. When I click on About Firefox I'm told that I'm up to date - no restart is available,

すべての返信 (1)

Shadow110
Shadow110
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Try clearing your cache and all Amazon related cookies. Test .............

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST............