Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

The latest Windows 10 update was installed, now no bookmarks. Where are they?

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: DeniseDiamonds

more options

Large Windows 10 Update today 12/10/17. Opened Firefox and no bookmarks. Anyone have the same problem or have a solution? The problem was with the Windows 10 update not a Firefox update. Thanks for your help The update is called : Feature Update to Windows 10, version 1709

Large Windows 10 Update today 12/10/17. Opened Firefox and no bookmarks. Anyone have the same problem or have a solution? The problem was with the Windows 10 update not a Firefox update. Thanks for your help The update is called : Feature Update to Windows 10, version 1709

すべての返信 (2)

more options

Bookmarks https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data Firefox may have created a 2nd Profile if that is what you are using now. https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles Information can be recovered if so.

Last person could not start Firefox.

Comodo software ? If so Update and go to their forum as is incompatible update. Need to see which KB file came in Settings --> Updates & Security --> View Update Files

Please let us know if this solved your issue or if need further assistance.

more options

Tried this and the user files AppData are also empty. I did find a new folder of favorites in a now hidden downloads file and copied the file to the desktop after I sent off my original question. I tried every import option however I can't get the bookmarks into Firefox. Any Ideas?

I found JSON file with my bookmark back up. How do I get this into Firefox? Never mind, this is a brand new file and has only about 5 bookmarks. I would love to know what happened to my originals. Can't find a Firefox profile anywhere

この投稿は DeniseDiamonds により に変更されました