Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

when I go to re-open some of my recent emails they appear completely scrambled and unreadable - esp if from a hotmail account - not all emails are affected.

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: christ1

more options

Suddenly I find that some of my older emails (within last 2 months) when re-opened are completely scrambled- and may contain snippets seemingly from another email. This seems to esp apply to emails from Hotmail accounts. I recently updated Norton anti-virus - is this the culprit?

Suddenly I find that some of my older emails (within last 2 months) when re-opened are completely scrambled- and may contain snippets seemingly from another email. This seems to esp apply to emails from Hotmail accounts. I recently updated Norton anti-virus - is this the culprit?

選ばれた解決策

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

I recently updated Norton anti-virus - is this the culprit?

That's quite possible. It is therefore recommended not to let anti-virus software scan the Thunderbird profile folder. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

この回答をすべて読む 👍 0

すべての返信 (1)

more options

選ばれた解決策

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

I recently updated Norton anti-virus - is this the culprit?

That's quite possible. It is therefore recommended not to let anti-virus software scan the Thunderbird profile folder. http://kb.mozillazine.org/Profile_folder_-_Thunderbird