Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

How can I get Firefox to stop saying a download has a virus when it doesn't

  • 6 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: FredMcD

more options

I post zipped files of embroidery designs with instructions and Firefox is saying that there is a virus in them. There absolutely isn't. Since I'm dealing with many older ladies this is really scary to them. How can I get Firefox to stop the false positive?

I post zipped files of embroidery designs with instructions and Firefox is saying that there is a virus in them. There absolutely isn't. Since I'm dealing with many older ladies this is really scary to them. How can I get Firefox to stop the false positive?

すべての返信 (6)

more options

This usually is a problem with the reputation of the website where you posted the zip file. If the site has been used to distribute malware, it may be added to a list of malware distribution sites that Firefox uses to flag downloads. You can check the URL of the download on this page for more information:

https://www.google.com/transparencyreport/safebrowsing/diagnostic/index.html

more options

I used your link and it says: Current status: Not dangerous

Safe Browsing has not recently seen malicious content on groups.yahoo.com/neo/groups.

This is a group for machine embroidery. Is it possible that Firefox is seeing the embroidery formats in the zipped file and thinks one of them is a virus?

more options

Firefox doesn't include any code to scan inside zip files. Your security software and security add-ons would be responsible for that.

If Safe Browsing cleared the full URL of the downloaded file -- you can copy a download URL from the downloads panel or downloads list by right-clicking the download and choosing Copy Download Link -- then Firefox may be using an older version of the list. It usually is updated every few hours.

more options

Separate Issue: Update your Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 23.0.0. 207 Flash Player (Linux) Version 11.2. 202.644

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Flash is not installed on this computer. This computer is dedicated to my embroidery software and I can't risk all the trouble Flash causes. What does that have to do with Firefox thinking that a download has a virus in it?

more options

ggmcbreen said

Flash is not installed on this computer. . . . . What does that have to do with Firefox thinking that a download has a virus in it?

FredMcD said

Separate Issue: Update your Flash Player

Your System Details shows;

Installed Plug-ins

Shockwave Flash 22.0 r0