Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox goes straight to crash report. No Firefox folder in Applications Support.

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: philipp

takicat
takicat
more options

On my partners computer Firefox goes straight to Crash Report and is stuck in an endless loop. I have tried a clean reinstall and the same thing happens. Profile Manager does not seem to exist anywhere on her system. I cannot find any folders or files with the word profile.

In the Old Firefox Data folder I found this.

On my partners computer Firefox goes straight to Crash Report and is stuck in an endless loop. I have tried a clean reinstall and the same thing happens. Profile Manager does not seem to exist anywhere on her system. I cannot find any folders or files with the word profile. In the Old Firefox Data folder I found this.

すべての返信 (1)

philipp
philipp
  • Moderator
more options

hi, in case your partner's computer is a mac, please see if Crashes on startup after the update to Firefox 46 on OS X can help.