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Cannot get IRS forms from the IRS website - WHY?!?!?!?!?

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  • 2 人がこの問題に困っています
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  • 最後の返信者: cor-el

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Went to the IRS forms website, AS I HAVE DONE EVERY YEAR, and the list of forms appeared on the screen, but, this year your precious firefox WILL NOT allow me to access the forms needed. AGAIN - WHY!?!?!?!?!?

Went to the IRS forms website, AS I HAVE DONE EVERY YEAR, and the list of forms appeared on the screen, but, this year your precious firefox WILL NOT allow me to access the forms needed. AGAIN - WHY!?!?!?!?!?

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What happens when you try? Please give details.

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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window