Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

This game I play online has just started to not work correctly.

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: FredMcD

more options

This game I play online, http://www.royalgames.com/games/strategy-games/abracadabra/?language=en has just started to not work correctly. After playing the game and getting my score it then goes to the leader board and shows my position against the other 3 players but my score is always zero and puts me in last place even though I did receive a high score. I might also add it is only this game and the tech support cannot find a problem. I also had a problem with http://www.dailymail.co.uk/home/index.html not showing the amount of people that have voted on the comments that people make on stories it again was always zero. Now back to the game I installed Chrome and played it no problem worked as it always has, BUT I don't like Chrome, so it seems to be only a Firefox problem. It did work fine until the last 2 or 3 Firefox updates. Any ideas. Running Win 7 Firefox 44.0.2. Flash player 20 NPAPI Java 8 Update 73 First screenshot is the progressive score...Second screenshot is the leader board and score.

This game I play online, http://www.royalgames.com/games/strategy-games/abracadabra/?language=en has just started to not work correctly. After playing the game and getting my score it then goes to the leader board and shows my position against the other 3 players but my score is always zero and puts me in last place even though I did receive a high score. I might also add it is only this game and the tech support cannot find a problem. I also had a problem with http://www.dailymail.co.uk/home/index.html not showing the amount of people that have voted on the comments that people make on stories it again was always zero. Now back to the game I installed Chrome and played it no problem worked as it always has, BUT I don't like Chrome, so it seems to be only a Firefox problem. It did work fine until the last 2 or 3 Firefox updates. Any ideas. Running Win 7 Firefox 44.0.2. Flash player 20 NPAPI Java 8 Update 73 First screenshot is the progressive score...Second screenshot is the leader board and score.
添付されたスクリーンショット

すべての返信 (3)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

Thanks FredMcD for your reply but it works for one game then reverts back to how it was with the fault. I tried everything you put in your reply.

more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.