Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Installed a update version of Firefox Browser, now I'm unable to connect to the internet

  • 2 件の返信
  • 3 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

more options

When I installed Firefox, I removed other browsers (Google, and internet explorer ).Now Firefox isn't working and I'm unable to connect to the internet.

When I installed Firefox, I removed other browsers (Google, and internet explorer ).Now Firefox isn't working and I'm unable to connect to the internet.

すべての返信 (2)

more options

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network. Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first use No Proxy. If there is a problem, then try System Proxy.


Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

more options

What operating system do you use?

What security software (Anti-Virus, firewall) do you have?

この投稿は cor-el により に変更されました