Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I download my emails on to two computers (thankfully!) recently my laptop one has started deleting messages after a short time even ignoring settings in account

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: Matt

dm.brain
dm.brain
more options

I have stared emails, set the delete limit to 5000+ emails before they can be deleted but it keeps doing it, maybe after a week or two they just disappear. They remain on my home computer but on the laptop they don't. This has only just started happening after 6months of no problems. no settings where changed.

Thanks

I have stared emails, set the delete limit to 5000+ emails before they can be deleted but it keeps doing it, maybe after a week or two they just disappear. They remain on my home computer but on the laptop they don't. This has only just started happening after 6months of no problems. no settings where changed. Thanks

すべての返信 (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

is this an IMAP account? What retention setting does your mail providers enforce?

dm.brain
dm.brain 質問者
more options

I use POP Mail Server

My mail provider is about 30 days after they have been downloaded. They are downloaded everyday onto the computers and all my settings are set so they must be manually deleted.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

is there anything in your anti virus program logs about files like inbox or other folders that mysteriously emptied themselves? Have you right clicked the folder, selected properties and then the repair button? Just to see if it is only an indexing issue?