Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I refreshed and now my university home page doesn't show up. I don't understand how to set the homepage and I read the directions.

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: Andrew

more options

I would prefer it if you could call and walk me through the fix...thank you

edit: removed personal information for your protection. please note that we cannot offer support via telephone, so please continue in the forum. thanks for your understanding! (philipp)

I would prefer it if you could call and walk me through the fix...thank you <sub>edit: removed personal information for your protection. please note that we cannot offer support via telephone, so please continue in the forum. thanks for your understanding! (philipp)</sub>

この投稿は philipp により に変更されました

すべての返信 (1)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.