Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox 39.0 crush after update

  • 7 件の返信
  • 5 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: vadimkoposov

more options

Hi! After i update my FF to 39.0 it's crush every several min. 1/ i refresh it and delete add-ons, 2/ i reinstall FF and even delete "mozilla" folder. It's happen again and again! I can't understand, why it's happen cause never something like this have been before. I have Linux Mint Cinnamon17.1. If u have similar problem or have a tips - give me know please, cause it's awful restart FF every several min! Thanks!

Hi! After i update my FF to 39.0 it's crush every several min. 1/ i refresh it and delete add-ons, 2/ i reinstall FF and even delete "mozilla" folder. It's happen again and again! I can't understand, why it's happen cause never something like this have been before. I have Linux Mint Cinnamon17.1. If u have similar problem or have a tips - give me know please, cause it's awful restart FF every several min! Thanks!

すべての返信 (7)

more options

I think this is because of flash player,as it seems to be outdated . Are you able to send the crash report from : Open Menu >Help > Troubleshooting Information >Crash Reports for the Last 3 Days with prefix of br...xxxxx-xxxx .

more options
more options

it's fall down almost 10 times for 10 min in safe mode too ((

more options
more options

I delete adobe flash player plugin. Let's see.

more options

Since I am windows user ,so I can't do more with this,however put a bug and let know our contributors about this from here :https://bugzilla.mozilla.org/enter_bug.cgi

For Info on how to fiel a bug See this " https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines .

more options

So, adobe flash player haven't relation to this problem. It's crash without afp.. so, i'll be use chromium and may be update of FF will solve this problem.