Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Thunderbird 31.7.0 running s-l-o-w!

  • 4 件の返信
  • 6 人がこの問題に困っています
  • 18 回表示
  • 最後の返信者: CypressTx

CypressTx
CypressTx
more options

TBird 31.7.0 on Windows 8.1 with Kaspersky AV

Everything was great until a few days ago. TBird still downloads messages quickly, but task windows are slow to open, and tasks very slow to initiate. "Delete all marked spam" used to send 50-100 messages to trash in seconds, now it takes about 3-4 seconds per message! Opening messages is slow, everything has slowed down. Any suggestions? Thanks!

TBird 31.7.0 on Windows 8.1 with Kaspersky AV Everything was great until a few days ago. TBird still downloads messages quickly, but task windows are slow to open, and tasks very slow to initiate. "Delete all marked spam" used to send 50-100 messages to trash in seconds, now it takes about 3-4 seconds per message! Opening messages is slow, everything has slowed down. Any suggestions? Thanks!

選ばれた解決策

OK, I downloaded and ran HitManPro; no malware but some adware and other junk that apparently was piled on that Kaspersky missed. Deleted all, TBird seems to be working OK for now. I don't understand how it was affected, but apparently it was. I will advise again.

この回答をすべて読む 👍 1

すべての返信 (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Kaspersky AV is my suggestion.

See https://support.mozilla.org/en-US/search/advanced?q=Kaspersky&num_voted=0&num_votes=&asked_by=&answered_by=&q_tags=&product=thunderbird&created=0&created_date=&updated=0&updated_date=&sortby=0&a=1&w=2

CypressTx
CypressTx 質問者
more options

Thanks Matt, I read about the AV conflicts and turned off Kaspersky but still have the problem.

CypressTx
CypressTx 質問者
more options

選ばれた解決策

OK, I downloaded and ran HitManPro; no malware but some adware and other junk that apparently was piled on that Kaspersky missed. Deleted all, TBird seems to be working OK for now. I don't understand how it was affected, but apparently it was. I will advise again.

CypressTx
CypressTx 質問者
more options

The fix still works, additional scanning is now on a scheduled basis.