Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

My computer stops when the mouse is still

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: philipp

more options

the computer stops working if mouse is not moving and playing a video on youtube is choppy

the computer stops working if mouse is not moving and playing a video on youtube is choppy

すべての返信 (1)

more options

hello roglyn, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a full scan of your system with the free version of malwarebytes and adwcleaner and see if they get any results.

Troubleshoot Firefox issues caused by malware