Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Have sync code, reformatted, where do I put it?

  • 3 件の返信
  • 2 人がこの問題に困っています
  • 36 回表示
  • 最後の返信者: cor-el

more options

I was unaware of Sync migrating to an account based system before I reformatted my system. I saved my sync code but now I have nowhere to input the code. Another thread here suggested using an older version of FF (29.0.1) as that was before the update, but in the options menu under Sync, there is still no option to input the code. On the Sync options page there is only Create Account, Sign In, and "Using an older version of Sync?" which brings me to a support article that does not help.

I was unaware of Sync migrating to an account based system before I reformatted my system. I saved my sync code but now I have nowhere to input the code. Another thread here suggested using an older version of FF (29.0.1) as that was before the update, but in the options menu under Sync, there is still no option to input the code. On the Sync options page there is only Create Account, Sign In, and "Using an older version of Sync?" which brings me to a support article that does not help.

すべての返信 (3)

more options

The new Sync version used in current Firefox releases is completely different than the version that was previously used. You enter the name and password of the Firefox account on each computer to connect to the Sync account. With the new Sync version used in current Firefox releases you enter the name and password of the Firefox account on each computer to connect to the Sync account.

more options

So it is not possible for me to use my sync code and recover my data?

more options

Firefox 29 and later versions use a new Sync version that use a Firefox account and only require to enter the name and password and you no longer need to enter a Sync (recovery) key (the Sync key is automatically generated from the password of the Firefox account).

The new Sync version used in current Firefox releases is completely different than the version that was previously used. You need a Firefox 28 version to connect to an old Sync account that used the Sync key if you need to recover data from the Sync server.

You can update to the current Firefox 36 release after you have retrieved your data.