Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

ads by coupon drop down

  • 6 件の返信
  • 1 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: FredMcD

more options

i am getting this ads by coupondropdown.com that want to get rid of. I do NOT have any of the previously listed programs that this comes attached to nor is there anything in add/remove section of Windows 8.1....nor is there any thing in the add on section. two different malware programs will not fix nor will virus program. I have uninstalled and reinstalled FF a couple of times and the bug is still there......I am about to give up on FF for good because it appears to be something in the program that FF condones ....

i am getting this ads by coupondropdown.com that want to get rid of. I do NOT have any of the previously listed programs that this comes attached to nor is there anything in add/remove section of Windows 8.1....nor is there any thing in the add on section. two different malware programs will not fix nor will virus program. I have uninstalled and reinstalled FF a couple of times and the bug is still there......I am about to give up on FF for good because it appears to be something in the program that FF condones ....

すべての返信 (6)

more options

Mal-ware can come from anywhere, and hide itself from anti-virus scans.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox. Is the problem still there?


Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).

この投稿は FredMcD により に変更されました

more options

put FF into safe mode, still see ads,

more options

Related "question" thread from 2 years ago. https://support.mozilla.org/en-US/questions/953386

One user said "Adware cleaner works perfectly and free" - did you try using it?

more options

after running eset online scanner for nearly 12 hours it found some stuff, but not the problem issue. downloaded and ran ADW cleaner THREE TIMES .. if found some stuff and took care of those also

still have the problem, in fact it appears to be worse!!!

from my stand point it appears that FF/Mozilla is condoning this company because it does not effect my IE or Chrome browsers.

my only alternative is to abandon FF and use the other browsers....note I have used FF almost from its inception and this is the way they treat their longtime users!!!!

more options

Can you show us those ads?

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!