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I may have misunderstood sync?

  • 4 件の返信
  • 2 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: Sg61197

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I may have misunderstood the concept of Sync but my problem is that I had synced my browser on my first computer (not to any other computer) and then i wanted to sell my computer so I cleared all the data and sold it. A few weeks later I bought a brand new computer and tried to sync my data (favorites, websites, etc) but nothing has synced. So I guess my question is should my info etc. have been saved somewhere in your guys servers or do I have to have two or more devices syncing with each other?

I may have misunderstood the concept of Sync but my problem is that I had synced my browser on my first computer (not to any other computer) and then i wanted to sell my computer so I cleared all the data and sold it. A few weeks later I bought a brand new computer and tried to sync my data (favorites, websites, etc) but nothing has synced. So I guess my question is should my info etc. have been saved somewhere in your guys servers or do I have to have two or more devices syncing with each other?

選ばれた解決策

If you didn't "unlink" Sync before deleting all your data from the old PC, and were connected to the internet, your data was probably wiped from the Sync server as it was being cleared - depending on how you cleared that data.

What was the last version of Firefox you were using on the computer you sold? And which version of Firefox did you install on the new computer?

Firefox 29 had a new version of Sync, which had major changes over Firefox 28 in the way Sync works. Firefox 29 also required the user to update their Sync account.

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すべての返信 (4)

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hello, sync is built for keeping multiple connected devices on the same level. it might work as a backup but there are no guarantees on it...

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So there is no way to recover my lost info and stuff?

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選ばれた解決策

If you didn't "unlink" Sync before deleting all your data from the old PC, and were connected to the internet, your data was probably wiped from the Sync server as it was being cleared - depending on how you cleared that data.

What was the last version of Firefox you were using on the computer you sold? And which version of Firefox did you install on the new computer?

Firefox 29 had a new version of Sync, which had major changes over Firefox 28 in the way Sync works. Firefox 29 also required the user to update their Sync account.

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Wow thats sucks, thanks though.