Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Most of inbox emails have disappeared

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: christ1

more options

Most of the emails in my inbox have disappeared leaving only very old ones from 2008 and before. All other folders (trash, sent, etc) are ok as well as all of the subfolders in my inbox. The subfolders include emails as of yesterday and before.

I have deleted the .msf file to have it recreated but that doesn't solve the problem.

However, if I look at the content of the inbox.mozmsgs file or do a global search within Thunderbird, the missing emails from my inbox appear to be referenced there.

Although I can't be sure, I think this may have happened after/during a compact folders operation as my computer crashed at some point today. This may have occurred during the compaction or afterwards.

Any suggestions on how to retrieve the missing emails?

Most of the emails in my inbox have disappeared leaving only very old ones from 2008 and before. All other folders (trash, sent, etc) are ok as well as all of the subfolders in my inbox. The subfolders include emails as of yesterday and before. I have deleted the .msf file to have it recreated but that doesn't solve the problem. However, if I look at the content of the inbox.mozmsgs file or do a global search within Thunderbird, the missing emails from my inbox appear to be referenced there. Although I can't be sure, I think this may have happened after/during a compact folders operation as my computer crashed at some point today. This may have occurred during the compaction or afterwards. Any suggestions on how to retrieve the missing emails?

すべての返信 (3)

more options

http://kb.mozillazine.org/Disappearing_mail

What version of Thunderbird do you use?

more options

Version 24.6.0. Running on Windows 8.1

more options

Did you follow the steps as suggested in the article?