Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I can't connect to facebook or youtube

  • 2 件の返信
  • 4 人がこの問題に困っています
  • 10 回表示
  • 最後の返信者: FredMcD

more options

when i try to connect to facebook or youtube or gmail i redirected to a page that say that my flash player is outof date and i need to update it but when i click on updat my antivirus say it's virus what can i do to fix it

when i try to connect to facebook or youtube or gmail i redirected to a page that say that my flash player is outof date and i need to update it but when i click on updat my antivirus say it's virus what can i do to fix it

すべての返信 (2)

more options

Whenever you get a message / popup that software / files need to be updated,

DO NOT USE ANY OF THE PROVIDED LINKS.

While this may be a legitimate message, it could also be Malware or a Virus. Any time you want or need to check for upgrades, go to the web site of the True Owner of the program in question. For example, to check out Firefox, go to Mozilla.org. {web link}

You can sent a report to The FBI via their web site Internet Crime Complaint Center (IC3) {web link}

You can also report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

more options

It could be the work of one of your add-ons, or even add / mal-ware. Look thru your add-ons list and make sure you know what each one is there for. Also, check the programs that are on your computer Windows > Start > Control Panel > Uninstall Programs. Go thru the list and use a web search to check any that you don't know what they are.

Troubleshoot Firefox Issues Caused By Malware {web link}