Still no valid answer
I still have not been able to resolve this issue. Below are the 3 comments I made and the 1 answer I received, which did not solve the issue:
A few days ago, Yahoo decided to put up a vertical section on the right side of the game window that takes up 30% of the screen in the game. I have not been able to get rid of it. I asked the Yahoo Customer Care rep and she said that it is not supposed to happen as the game should not be stopped by the ads and that I should try with another Browser. I tried it with Chrome and that ad section was not there with Chrome. I was told that it was probably a browser issue and I did disable most of the add-ons and plug-ins but it did not work. Any suggestions as to how I can get rid of that vertical ad section?
"the one answer I received":
There are add-ons available from https://addons.mozilla.org/firefox/ to help prevent ad pop-ups and ads to show plainly.
This problem is not a pop-up. First of all the problem did not start until Yahoo changed their set up for ads in Yahoo Games. Once it did start, the ads do not "pop-up", it is a vertical bar that is there all the time. You cannot get rid of it. By the same token, it is not a Yahoo Problem since the problem does not exist using another server. Yahoo says it has to do with some add-ons or plug-ins in Firefox that is causing the problem. As you can see by the screen picture, one third of the game screen has a vertical ad area. I want to get rid of it.
I did add the "Yahoo Mail Hide Ad Panel" add-on but it did not help, at least not with the game section where the vertical ad panel is presently located.
Any other suggestions?
すべての返信 (1)
hello, please don't open new threads for the same issue, but follow up on your original question if you have any more information to add: https://support.mozilla.org/en-US/questions/999681
thank you!