We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

What is happening to my Firefox?

  • 2 risposte
  • 2 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di cor-el

more options

For the past two days, my Firefox has stopped working. The desktop icon is there but the bookmarks are gone and when I click on the icon, only a blank page comes up. I have uninstalled Firefox and reinstalled it both times, but both times, the next time that Firefox is opened, (several hours later) it is the same thing all over again. What is happening and how can I get this to stop?

For the past two days, my Firefox has stopped working. The desktop icon is there but the bookmarks are gone and when I click on the icon, only a blank page comes up. I have uninstalled Firefox and reinstalled it both times, but both times, the next time that Firefox is opened, (several hours later) it is the same thing all over again. What is happening and how can I get this to stop?

Tutte le risposte (2)

more options
more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: