Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I'm having to click the back button twice to go back

  • 4 risposte
  • 32 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di user633449

more options

When I want to return to a prior page, I'm having to click the back button twice. This started happening about three or four weeks ago (that I noticed).

When I want to return to a prior page, I'm having to click the back button twice. This started happening about three or four weeks ago (that I noticed).

Tutte le risposte (4)

more options

First, try updating to Firefox 12. If that fixes your issue great! If it doesn't, Try to start Firefox in Safe mode. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works fine in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.

more options

I have just updated to Firefox 12 (it's strange it didn't automatically update, I have it set for 'automatic update'). So far, everything seems fine. Hope this continues. If not, I'll give the safe mode suggestion a try. Thanks so much.

more options

The problem is back. I've checked the add-ons. They aren't the problem.

more options

So if you start in Safe Mode, the issue still exists? Try to create a fresh testing profile (Profile Manager - Create, remove or switch Firefox profiles shows you how :)