Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Disabled add-in will not Enable

  • 2 risposte
  • 2 hanno questo problema
  • 4 visualizzazioni
  • Ultima risposta di metaguy

more options

I disabled 2 add-ins to troubleshoot and isolate a browser issue. Now I want to re-enable them, but after restarting Firefox, as directed, they both remain disabled even though the message is still there to restart. Thanks.

I disabled 2 add-ins to troubleshoot and isolate a browser issue. Now I want to re-enable them, but after restarting Firefox, as directed, they both remain disabled even though the message is still there to restart. Thanks.

Tutte le risposte (2)

more options

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available.

more options

Sorry, been away. After a cold boot, not just a Firefox restart, the 2 enabled fine.