Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox crashes

  • 2 risposte
  • 1 ha questo problema
  • 7 visualizzazioni
  • Ultima risposta di AndreasM

more options

Firefox crashes when I try to start it. A box appears that says the firefiox has crashed. It gives the option of restarting firefox, but when clicked the window pops back up.

Firefox crashes when I try to start it. A box appears that says the firefiox has crashed. It gives the option of restarting firefox, but when clicked the window pops back up.

Tutte le risposte (2)

more options

I don't see anything helpful in the Firefox 9.0.1 crash report for the bp-ID you furnished, https://crash-stats.mozilla.com/report/index/4639e49c-c3d5-473f-bb12-d3b9a2120218 ...or in the related bug report,

   716386 NEW Startup crash @ nsRefPtr<.>::~nsRefPtr<.> | nsThread::Dispatch

Here is what the Firefox 9 version of Latest Firefox issues suggests, so try this first:


Firefox crashes on startup

The latest version of Firefox fixes problems that caused it to crash when you start it. Please download and reinstall Firefox to fix it:

Note: If you are still having problems with Firefox crashing after installing the latest version, see Troubleshoot Firefox crashes (closing or quitting unexpectedly) for additional help.


This article may also help:

more options

I have the same problem after I have updated to IE9:

https://support.mozilla.org/de/questions/919839

Did you also update your INternet Explorer?