Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

why can't I connect to the server when I get the notifcation to upgrade Firefox?

  • 3 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di shrinkrap305

shrinkrap305
shrinkrap305
more options

Periodically I get a notification that there's an upgrade for Firefox, and when I click on the download button a status bar appears, but my computer can't connect to the server.

Periodically I get a notification that there's an upgrade for Firefox, and when I click on the download button a status bar appears, but my computer can't connect to the server.

Soluzione scelta

Hi shrinkrap305,

Try going to http://www.mozilla.org/en-US/firefox/new/

  1. Download the full installer to your desktop.
  2. Close Firefox. Be sure that it isn't still running in the background.
  3. Run the installer and re-open Firefox.

Hopefully this helps!

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (3)

Matt_G
Matt_G
more options

Soluzione scelta

Hi shrinkrap305,

Try going to http://www.mozilla.org/en-US/firefox/new/

  1. Download the full installer to your desktop.
  2. Close Firefox. Be sure that it isn't still running in the background.
  3. Run the installer and re-open Firefox.

Hopefully this helps!

shrinkrap305
shrinkrap305 Utente che ha posto la domanda
more options

Hi Matt, thanks for your response to my query. I tried your suggestion but the installer fails to mount. what next? Thanks so much for your help. Carol

shrinkrap305
shrinkrap305 Utente che ha posto la domanda
more options

ok, tried again and was successful! thanks again for your help! carol