We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

why do i have problems witrh virgin media email with firefox 7 (it's ok in IE8)?

  • 7 risposte
  • 3 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di msharman

more options

main problem is i can't scroll down in firefox 7 but can in ie8. Also often slower than ie, but only in virgin mail. Smooth scrolling or auto scrolling makes no difference

main problem is i can't scroll down in firefox 7 but can in ie8. Also often slower than ie, but only in virgin mail. Smooth scrolling or auto scrolling makes no difference

Soluzione scelta

Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting - Make a New Profile

IF that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recover important data from an old profile

Check and tell if its working.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (7)

more options
more options

Thanks. I've followed your advice and (one by one) I've deleted cache and cookies, disabled add-ons and plug-ins, gone into safe mode, updated extensions and gone into default theme. None of them make any difference. Of course thye problems are resolved if I load Virgin Mail in Basic HTML, but that's not what I want to be in.

more options

I should have added that I also tried clearing Network Cache.

more options

-> Try the suggestions mentioned in the following articles:

Check and tell if its working.

more options

None of those actions make any difference

more options

Soluzione scelta

Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting - Make a New Profile

IF that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recover important data from an old profile

Check and tell if its working.

more options

Thanks, that probably would fix it but I don't want to tamper with my profile in case I make a mistake and mess things up. Thanks anyhow.