Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I am unable to download most recent update.

  • 4 risposte
  • 4 hanno questo problema
  • 2 visualizzazioni
  • Ultima risposta di silkphoenix

more options

Window that shows downloading; progress just hangs on "connecting to server". The bar continues to move across the window, over and over again (so far for 15 minutes).This occurs on 2 different computers which are on 2 different internet connections. I've tried to download multiple times. Please Help.

Window that shows downloading; progress just hangs on "connecting to server". The bar continues to move across the window, over and over again (so far for 15 minutes).This occurs on 2 different computers which are on 2 different internet connections. I've tried to download multiple times. Please Help.

Tutte le risposte (4)

more options

I noticed that you have the plug-in "BrowserPlus" installed. Try to disable it and then download again to see if that helps: Tools > Add-ons > Plug-ins


FYI, According to its website, it does not support Firefox 4, maybe that's the problem.

more options

I am sorry, forgot to include the link:


http://browserplus.yahoo.com/support/

more options

Thanks very much. I've uninstalled Browser Plus. Now, I guess I just have to wait for Firefox to attempt the update.

more options

You don't need to wait. You can go to:


Help > About Firefox and CLICK "Check for Updates".