Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Most of my extensions have been deleted without warning

  • 1 risposta
  • 0 hanno questo problema
  • Ultima risposta di next

more options

I just switched on my PC, opened Firefox and got a message saying "sorry we could not restore the pages" or something similar. And then a row of windows opened from each one of the extensions that have been deleted saying things like "we're sorry to see you go" "we hope you come back" and so on. On double checking were extensions like eosia, momentum, mendeley, notion, freedom etc. all gone, and not for my choice. I disconnected my account, checked my laptop but before i could block sync, all extensions started deleting themselves there as well... according to AVG premium, no malware or virus was detected...

I just switched on my PC, opened Firefox and got a message saying "sorry we could not restore the pages" or something similar. And then a row of windows opened from each one of the extensions that have been deleted saying things like "we're sorry to see you go" "we hope you come back" and so on. On double checking were extensions like eosia, momentum, mendeley, notion, freedom etc. all gone, and not for my choice. I disconnected my account, checked my laptop but before i could block sync, all extensions started deleting themselves there as well... according to AVG premium, no malware or virus was detected...

Tutte le risposte (1)

more options

For english support -> https://support.mozilla.org/en-US/

È stato utile?

Richiedi supporto

Bisogna accedere al proprio account per rispondere nelle discussioni. Se non si possiede ancora un account, inserire una nuova richiesta.