Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Thunderbird no longer getting new emails.

  • 2 risposte
  • 1 ha questo problema
  • 65 visualizzazioni
  • Ultima risposta di dmack574

dmack574
dmack574
more options

My email provider changed to a new system. After updating the server settings, no new messages are retrieved into Thunderbird and I'm not being prompted to enter a new password. Since I changed the password in the web mail in my browser, I was expecting Thunderbird to prompt me for a new password.

I'm using POP3. Server name is pop.inbox.com, port 995 Security is SSL/TLS with Normal password auth method.

I've upgraded to the latest version of Thunderbird: 115.2.0 (64-bit).

Is there a way to do a connection test to verify the server settings are correct?

My email provider changed to a new system. After updating the server settings, no new messages are retrieved into Thunderbird and I'm not being prompted to enter a new password. Since I changed the password in the web mail in my browser, I was expecting Thunderbird to prompt me for a new password. I'm using POP3. Server name is pop.inbox.com, port 995 Security is SSL/TLS with Normal password auth method. I've upgraded to the latest version of Thunderbird: 115.2.0 (64-bit). Is there a way to do a connection test to verify the server settings are correct?

Soluzione scelta

I rechecked the Inbox web site and they changed their settings for POP mail sometime between when I submitted this question and today. I'm now able to retrieve emails after changing the server settings in Thunderbird.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

According to their website, you have the correct settings. Did you delete the old password from Saved Passwords in Settings/Privacy & Security, restart TB, and then enter the new one when prompted?

dmack574
dmack574 Utente che ha posto la domanda
more options

Soluzione scelta

I rechecked the Inbox web site and they changed their settings for POP mail sometime between when I submitted this question and today. I'm now able to retrieve emails after changing the server settings in Thunderbird.