We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Thunderbird keeps asking username and password of a removed account

  • 1 risposta
  • 2 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di david

Dino
Dino
more options

Hello there, I had an institutional Gmail account from my university. Since I no longer work there, they deactivated the account today. I saved all my mails on a local folder and removed the account from Thunderbird, however, it keeps asking me to log in in the deactivated account, which is impossible. I don't know how to fix this since the account is no longer listed in Thunderbird. Any suggestions?

Hello there, I had an institutional Gmail account from my university. Since I no longer work there, they deactivated the account today. I saved all my mails on a local folder and removed the account from Thunderbird, however, it keeps asking me to log in in the deactivated account, which is impossible. I don't know how to fix this since the account is no longer listed in Thunderbird. Any suggestions?

Soluzione scelta

Look carefully, likely in accountsettings. Another test is help>moretroubleshootinginformation. Scroll down and you will see a table showing every account.

Leggere questa risposta nel contesto 👍 2

Tutte le risposte (1)

david
david
  • Top 10 Contributor
more options

Soluzione scelta

Look carefully, likely in accountsettings. Another test is help>moretroubleshootinginformation. Scroll down and you will see a table showing every account.