Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

High RAM usage

  • 2 risposte
  • 0 hanno questo problema
  • 7 visualizzazioni
  • Ultima risposta di cor-el

Bauti
Bauti
more options

Hi there! Been using Firefox for more than 10 years and yesterday it started to work very slowly. I tried refreshing and restarting the computer but the problem persisted. I look at task manager and it was using 90% of my computer's memory. Naturally I looked online and tried using Firefox in Troubleshoot mode. This resolved the issue so I refreshed Firefox and disabled every add-on only to find that the problem was still there. It seems that some tabs are using too much memory almost instantly. For example, I had gmail open and it used 2gb in 1 minute.

I'm attaching some screenshots and files that may work. Would love to know how to resolve this!

Hi there! Been using Firefox for more than 10 years and yesterday it started to work very slowly. I tried refreshing and restarting the computer but the problem persisted. I look at task manager and it was using 90% of my computer's memory. Naturally I looked online and tried using Firefox in Troubleshoot mode. This resolved the issue so I refreshed Firefox and disabled every add-on only to find that the problem was still there. It seems that some tabs are using too much memory almost instantly. For example, I had gmail open and it used 2gb in 1 minute. I'm attaching some screenshots and files that may work. Would love to know how to resolve this!
Immagini allegate

Tutte le risposte (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Post a screenshot of the performance tab, I'm curious to see what you're working with.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does the about:memory page give more detail about what takes up that 4 GB memory used by the Gmail tab ?

If it works in Troubleshoot Mode and in normal mode with all extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) disabled then try to find which extension is causing the problem by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via one of these:

  • "3-bar" menu button -> Exit (Power button)
  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit