Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Thunderbird v.91 crashes immediately and I cn't find a download of 78.14 that works.

  • 2 risposte
  • 1 ha questo problema
  • 5 visualizzazioni
  • Ultima risposta di johnjen

more options

Where can I download v.78.14 of thunderbird since my Mac Pro is limited to OS10.11.6 and TBv.91 needs OS 10.13 or greater. AND How can I completely disable any further upgrades?

JJ

Where can I download v.78.14 of thunderbird since my Mac Pro is limited to OS10.11.6 and TBv.91 needs OS 10.13 or greater. AND How can I completely disable any further upgrades? JJ

Tutte le risposte (2)

more options

JJ,

1. Try starting in troubleshoot mode. https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

2. Please post your crash IDs here, in text form, from Help > More troubleshooting info.

more options

Thanks for the reply.

Troubleshoot mode wouldn't have worked because v.78.14 crashed immediately after launch, so the app never produced an error log. And all of this started after the v.91.1 downloaded and hung on launch.

BUT I found a way to find and download the .dmg file for v.78.9 and loaded it and now the app is running again.

Mozilla should make the .dmg files FAR easier to find.

Talk about shooting yourself in the foot… If you want people to support your efforts you should make it easy for you to support your users in the first place. Just say'n is all.

JJ