Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

google map web site black

  • 2 risposte
  • 1 ha questo problema
  • 12 visualizzazioni
  • Ultima risposta di cor-el

sechanbask
sechanbask
more options

Hi,

I cannot use google maps web site.

When I open the website, I see the map, but when the map is loaded, it came black

Hi, I cannot use google maps web site. When I open the website, I see the map, but when the map is loaded, it came black
Immagini allegate

Tutte le risposte (2)

user2718304
user2718304
more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. (Firefox 57 and above) Click the Library button 57 library icon and choose History.
    (Click the menu button New Fx Menu and choose History in older Firefox versions.)
  2. In the History menu, choose "Clear Recent History...".
  3. Under "Time range to clear", select "Everything".
  4. Now, click the arrow next to Details to toggle the Details list active.
  5. From the details list, check Cache and Cookies and uncheck everything else.
  6. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Any messages related to WebGL in the Web Console ?

See also the Graphics section on the "Help -> Troubleshooting Information" (about:support) page.