We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Site hanging

  • 1 risposta
  • 1 ha questo problema
  • 6 visualizzazioni
  • Ultima risposta di FredMcD

more options

I have a subscription to the NY Times and have been using their archives which they call TimesMachine. Until yesterday it worked fine. Now when I type in a specific date the "I'm thinking" screen comes up and then it hangs. This does not occur when I'm using Chrome. I just re-did Firefox but it didn't help.

I have a subscription to the NY Times and have been using their archives which they call TimesMachine. Until yesterday it worked fine. Now when I type in a specific date the "I'm thinking" screen comes up and then it hangs. This does not occur when I'm using Chrome. I just re-did Firefox but it didn't help.

Tutte le risposte (1)

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}