Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

gestyy.com/w6mT1Y opens up every time i use my android phone. Cannot delete or stop this

  • 10 risposte
  • 1 ha questo problema
  • 13 visualizzazioni
  • Ultima risposta di Paul

more options

I have installed Firefox and then taken it off my phone. I have done this three times now but cannot use because. The above page opens whenever i open my phone and its driving me mad

I have installed Firefox and then taken it off my phone. I have done this three times now but cannot use because. The above page opens whenever i open my phone and its driving me mad

Tutte le risposte (10)

more options

Hi

Do you have any other apps that you have installed on your Android device?

more options

Yes, Google, no other internet browser

more options

Do you have any other apps installed on your Android device, such as any games?

more options

No games at all, no music, Have, Outlook emails and calendar. No facebook

more options

I have now uninstalled Firefox for the fifth time. Cannot except pop up adds

more options

What web pages are you visiting before these adverts appear?

more options

I have not visited ANY website via Firefox. The Ad mentioned above above pops up when I go to make a phone call or look at emails, in fact whenever I use the phone. It wants me to verify myself by identifying photos. None the less I have now uninstalled Firefox. I use Firefox on my main computer and would like to use on the phone but cannot find an installation which does not have the Ads popping up?

more options

Hi

Sorry, this is not very clear. You are using other apps on your device, not Firefox for Android, and these adverts appear? What makes you believe that Firefox for Android is involved in this issue?

Just out of interest, have you installed a non default theme on your device?

more options

Easy, No Firefox = no ads. Install Firefox, ads appear. I do not think that there are any "themes" on my phone

more options

Please appreciate that if this was a widespread issue with Firefox for Android, there would be many people asking about the same thing that you are seeing - something that is not (as far as I am aware) happening.

If you are not using Firefox for Android, you will not be seeing any adverts or pop up there. The only thing that I can think of is that you have something else installed on that device that is triggering that page to be displayed.