Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Suddenly Firefox will not create bookmarks even in safe mode; no new add ons

  • 2 risposte
  • 2 hanno questo problema
  • 2 visualizzazioni
  • Ultima risposta di Silenus

more options

I tried starting in safe mode and refreshing Firefox without help. Keyboard short cut, dropdown menu or pressing on star does not create a short cut. There are no new add ons. I could remove what is there and try, but I doubt that this will help.

I tried starting in safe mode and refreshing Firefox without help. Keyboard short cut, dropdown menu or pressing on star does not create a short cut. There are no new add ons. I could remove what is there and try, but I doubt that this will help.

Soluzione scelta

Hello Silenus,

If Safe Mode didn't make a difference; would you try this please :

3-bar menu => Help (at the bottom) => Troubeshooting Information, and scroll all the way down to "Places Database".

There you'll see "Integrity" - please click "Verify Integrity".



If that doesn't help, then on the "about:support" page scroll down to "Profile Folder" and click on "Open Folder".

With Firefox closed remove any places.sqlite files in your profile folder (with Firefox closed) :

Also see :

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (2)

more options

Soluzione scelta

Hello Silenus,

If Safe Mode didn't make a difference; would you try this please :

3-bar menu => Help (at the bottom) => Troubeshooting Information, and scroll all the way down to "Places Database".

There you'll see "Integrity" - please click "Verify Integrity".



If that doesn't help, then on the "about:support" page scroll down to "Profile Folder" and click on "Open Folder".

With Firefox closed remove any places.sqlite files in your profile folder (with Firefox closed) :

Also see :

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

more options

Thanks very much your answer probably would have worked. I just got finished deleting all the Mozilla files from AppData and reinstalling. The book marks now work fine. I assume that something in AppData was messed up, probably what you suggested. Forgive me for being in a hurry!