We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Changing primary email address of addons.mozilla.org

more options

I want to change my primary email address that I use for submitting addons. I donot have access to current email address. I am unable to sync since it is asking me to verify the old email address. I can login to addons.mozilla.org since I have the login credentials. However I am unable to add a secondary email or change primary email as I have not verified by primary email. Kindly suggest a resolution.

I want to change my primary email address that I use for submitting addons. I donot have access to current email address. I am unable to sync since it is asking me to verify the old email address. I can login to addons.mozilla.org since I have the login credentials. However I am unable to add a secondary email or change primary email as I have not verified by primary email. Kindly suggest a resolution.

Tutte le risposte (1)

more options

Hi anuvk, I don't know how you can change the email address on your Firefox account without having access to the primary.

You can ask on the support forum for the Add-ons site whether there is any way to work around that situation for your AMO account, even if you aren't able to use that Firefox account any more.

https://discourse.mozilla.org/c/add-ons/addons-mozilla-org