Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

With Firefox loaded my laptop will not charge.

  • 6 risposte
  • 1 ha questo problema
  • 14 visualizzazioni
  • Ultima risposta di FredMcD

more options

About 2 weeks ago my laptop suddenly stropped charging. I deleted Firefox to free up some space on the hard drive and the laptop started charging. I used Microsoft Edge but it is atrocious. So reloaded Firefox and the laptop stopped charging one again.

About 2 weeks ago my laptop suddenly stropped charging. I deleted Firefox to free up some space on the hard drive and the laptop started charging. I used Microsoft Edge but it is atrocious. So reloaded Firefox and the laptop stopped charging one again.

Tutte le risposte (6)

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh).

Let the browser sit for a while doing nothing. Is the problem still there?

more options

I reloaded Firefox onto my laptop and started it in safe mode and left it sitting for 20 minutes, plugged in the charger and it showed connected but not charging.

more options

This is very odd. Firefox should not cause such a problem. Did you have this problem before the current version?

more options

It may not be Firefox causing this, perhaps it was just a coincidence. I deleted Firefox, rebooted the laptop but it is still not charging. I've tried deleting the battery bits from control panel and they reappeared when i rebooted.

more options

This sounds more like laptop issue then a Browser issue. The Browser has no controls over battery power issues that is either bad battery or bad charger or the O/S is corrupted and can't maintain proper power to the battery. And most likely requires computer shop to diagnosis this problem.

more options

I agree.