Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

unable to drag attachments from email

  • 2 risposte
  • 1 ha questo problema
  • 3 visualizzazioni
  • Ultima risposta di nmcamp

nmcamp
nmcamp
more options

All of a sudden I can no longer drag an attachement, an image, from my Thunderbird email to a folder on my computer. It was working but has suddenly stopped. I have tried running Thunderbird in safe mode, making the image smaller, but nothing seems to work. Hope you can help.

All of a sudden I can no longer drag an attachement, an image, from my Thunderbird email to a folder on my computer. It was working but has suddenly stopped. I have tried running Thunderbird in safe mode, making the image smaller, but nothing seems to work. Hope you can help.

Tutte le risposte (2)

hellosct1
hellosct1
more options

Hi, I think it is necessary to check if your antivirus, firewall and operating system do not have settings to modify like drag and drop and if they are up to date. thank's #fxhelp #Firefox64SUMOWeek

nmcamp
nmcamp Utente che ha posto la domanda
more options

I checked and made sure Norton security and Windows 10 were up to date. I went through all the settings but did not see anywhere a setting that would prevent the drag and drop but no luck. Are there some specific settings that I should look at?