We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Why do my sync tabs work between Windows and Mac, but bookmarks not syncing?

  • 5 risposte
  • 1 ha questo problema
  • 26 visualizzazioni
  • Ultima risposta di cor-el

rstucky
rstucky
more options

I have created a new FireFox account to sync between a new Windows laptop and new Mac. My tabs are syncing correctly, so I know they're connected. However, my bookmarks are not syncing. I chose to sync all items when setting up both accounts. I restarted both machines just in case that would help. Thank you for any help you can offer.

I have created a new FireFox account to sync between a new Windows laptop and new Mac. My tabs are syncing correctly, so I know they're connected. However, my bookmarks are not syncing. I chose to sync all items when setting up both accounts. I restarted both machines just in case that would help. Thank you for any help you can offer.

Tutte le risposte (5)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

How many bookmarks do you have? (+/-)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can open about:sync-log via the location bar to see if there are recent error logs available.

You can upload a recent log if the log is too big to put in a reply.

rstucky
rstucky Utente che ha posto la domanda
more options

TyDraniu said

How many bookmarks do you have? (+/-)

On the Windows computer 10 folders (each contains about 10 bookmarks) and a couple individual bookmarks. All on the Bookmarks Toolbar.

rstucky
rstucky Utente che ha posto la domanda
more options

cor-el said

You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply.

There are errors: Name Size Last Modified File:error-sync-1513779892762.txt 87 KB 12/20/2017 8:24:52 AM File:error-sync-1513788953183.txt 12 KB 12/20/2017 10:55:53 AM File:error-sync-1513788958361.txt 18 KB 12/20/2017 10:55:58 AM File:error-sync-1513800143992.txt 10 KB 12/20/2017 2:02:24 PM File:error-sync-1513803204000.txt 22 KB 12/20/2017 2:53:24 PM File:error-sync-1513803912723.txt 6 KB 12/20/2017 3:05:12 PM File:error-sync-1513804513746.txt 15 KB 12/20/2017 3:15:13 PM File:error-sync-1513863809882.txt 11 KB 12/21/2017 7:43:29 AM File:error-sync-1513874241374.txt 6 KB 12/21/2017 10:37:21 AM File:error-sync-1513874619921.txt 15 KB 12/21/2017 10:43:39 AM File:error-sync-1513875331499.txt 6 KB 12/21/2017 10:55:31 AM

How do I interpret this?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Judging by the number of available reports, you regularly appear to have issues with Sync. You can paste the content of a recent error log in a reply. Then we can check what goes wrong. If this is about bookmarks then there can probably be a problem with places.sqlite

If you exceed the allowable size for a reply then save the log to the website posted above and post the link in the reply.

Modificato da cor-el il