We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Why is LastPass add-on frequently disabled because it is "unverified"?

  • 1 risposta
  • 1 ha questo problema
  • 3 visualizzazioni
  • Ultima risposta di cor-el

tmcdan53
tmcdan53
more options

Several times a week, when I open Firefox it tells me that the LastPass add-on is "unverified" and disabled. I have to go to Mozilla's Add-on webpage and re-install it. It cannot be "unverified" because I install it from Mozilla's installation list. Many people are having this problem: https://forums.lastpass.com/search.php?keywords=firefox+unverified&terms=all&author=&sc=1&sf=all&sr=posts&sk=t&sd=d&st=0&ch=300&t=0&submit=Search

Why is this happening?

Several times a week, when I open Firefox it tells me that the LastPass add-on is "unverified" and disabled. I have to go to Mozilla's Add-on webpage and re-install it. It cannot be "unverified" because I install it from Mozilla's installation list. Many people are having this problem: https://forums.lastpass.com/search.php?keywords=firefox+unverified&terms=all&author=&sc=1&sf=all&sr=posts&sk=t&sd=d&st=0&ch=300&t=0&submit=Search Why is this happening?

Tutte le risposte (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Sounds that something is blocking Firefox from checking on the AMO server whether the extension is still present. Current Firefox releases will regularly perform a check to verify that all extensions are still correctly signed. If this check fails then the extension will be blocked. The latter appears to be happening in your case.

Make sure that your security software isn't blocking these checks to verify the status. I don't think that the update settings in "Options/Preferences - > Advanced -> Updates" would have effect.